theinflectionsummit

Aerial view of solar panel array

Senior leaders in the built world

How leaders in the built world are
using technology and human judgment
together to improve real operations.

April 29, 2026
8:30 AM to 11:30 AM
virtual live broadcast

* Free to attend. In-person registration at 8:00 AM.

View Program

featuring

Daniel Wigdor

CEO, AXL Venture Studio

Sonny Karunakaran

VP Strategic Projects, Hydro One

Byron House

Senior Director, Future Unit Planning, Bruce Power

Sean Hanlon

CEO, Dillon Consulting

Boardroom meeting

■ Context

Why this conversation matters now

Leaders in the built world are being asked to do more with aging assets, growing backlog, rising expectations, and the loss of experienced people.

Boardroom meeting
Workforce knowledge walking out the door through retirements
Backlogs that can't be cleared with existing capacity
Service expectations rising while operational complexity grow
Technology mandates arriving without a practical place to start
Peer organizations moving — and no clear read on what's actually working

Artificial Intelligence is changing what operational teams can do. The challenge isn't whether it's relevant — it's knowing where it fits, what's credible inside real constraints, and how to improve operations without losing human judgment.

The leaders in this session are dealing with the same operating pressures you are. This is not a general technology event. It is a room of peers comparing notes.

This session is designed to stay grounded in real operating conditions, not abstract transformation language.

■ The session

What you'll take
from this session

1

Hear from peers carrying the same weight

Senior leaders from municipalities, utilities, and infrastructure organizations share how they're approaching technology in real operating environments — not polished case studies.

2

See what organizations are actually approving

Understand where leaders are starting, what's getting through budget and procurement, and what credible first steps look like inside real constraints.

3

Watch workflows demonstrated live

Watch an operational workflow built live using AI tools — shaped by problems attendees actually submitted, not a vendor's prepared scenario. You see what's actually possible at operational scale, in real conditions.

4

Leave with a clearer place to start

Walk away with better judgment about what's relevant to your organization, what a sensible first step looks like, and what your peers are doing that's worth paying attention to.

The challenge isn't whether technology is relevant — it's knowing where it fits inside real constraints.

■ Why this session exists

■ Why this session exists

What this is not

Not a
product
event

Why this session exists

This session exists because the most useful thing leaders can do right now is compare notes — on what's working, what's not getting approved, and what the operating constraints actually look like inside real organizations.

This is not a broad technology
conference or a platform showcase.

Not a general AI overview
Not a vendor demo
Not a platform comparison
Not a sales event
Not a lobbying exercise

It is a focused leadership discussion on improving real operational workflows, among the people responsible for delivering them.

Architecture detail
April 29 • 8:30 to 11:30 AM

A 3-hour session
designed for
senior leaders

8:00 AMIn-person registration opens
8:30 – 11:30 AMInflection Summit
11:30 AM – 12:30 PMLunch
keynote

Opening

Opening Keynote

Why this technology shift is happening now and what it means for operational leaders, budget cycles, and the organizations they run in Canada's public and private sector.

panel

Discussion

Panel 1: Friction — Risk, Uncertainty and Inaction

What's driving movement across organizations, what's getting approved, and what leaders are actually learning — including what isn't working. A cross-sector conversation grounded in operational reality.

panel

Discussion

Panel 2: Opportunities — What Are We Trying

How leaders across public and private organizations are balancing operational pressure, service expectations, procurement reality, and practical technology adoption — with specifics.

panel

Discussion

Panel 3: Looking Forward: Shared Success and Enabling Technology

Senior leaders on what coordination across public and private organizations actually requires, what they've had to unlearn, and what they're paying attention to now.

shared async

Examples

Practical Workflow Examples

Short practical examples woven throughout the session to show how leaders are approaching real operational problems inside real constraints.

■ Confirmed and invited panelists

Leaders from organizations across infrastructure, operations, and technology

keynote

Daniel Wigdor

Daniel Wigdor

CEO

AXL Venture Studio / U of T

His lab built the touch and gesture technologies that ended up in over a billion devices. Now he's left Meta's Toronto research centre to co-found AXL Venture Studio — backing AI companies built from world-class research, not hype. He opens the Summit by asking what this technology moment actually demands from operational leaders.

Panelists

Brent Walker

Brent Walker

CEO

Morrison Park Advisors

He built Morrison Park into one of Canada's most respected independent investment banks after 23 years in investment banking, including a Managing Director role at Scotia Capital specializing in power, infrastructure, pipelines, and real estate. He's advised on transactions where the gap between what technology promises and what infrastructure organizations can absorb has cost real money.

Sean Hanlon

Sean Hanlon

President & CEO

Dillon Consulting

He took over as CEO of Dillon in March 2020, bringing more than three decades of experience across environmental management, risk, and complex infrastructure challenges. Earlier in his career, he helped lead Dillon's expansion in Atlantic Canada, opening and growing the Saint John and St. John's offices. At the Summit, he speaks from inside one of Canada's best-known engineering and consulting firms about what leadership looks like when growth, operational complexity, and public impact all collide.

Nhung Nguyen

Nhung Nguyen

CEO

Horizon Legacy

Her family has been building in Canada for seven decades. She took over as CEO of Horizon Legacy and immediately started tearing apart the way the company builds — launching Canada's first Construction Automation Lab and leading the country's first neighbourhood built with on-site robotics. She's not talking about what automation could do to construction. She's doing it.

Fera Jeraj

Fera Jeraj

CTO

Canaccord Genuity

She built her career running trading technology at National Bank Financial before spending a decade at BMO Capital Markets — ultimately as CIO of Global Markets Technology, leading a team of 400+. She joined Canaccord Genuity as CTO in 2022. On the Private Sector Panel, she speaks to technology adoption and decision-making inside complex financial infrastructure organizations.

Scott Saundry

Scott Saundry

CIO

Dentons

At Dentons, the world's largest law firm, Scott leads technology in an environment defined by scale, complexity, and institutional risk. He brings more than 25 years of experience across enterprise systems, operating model change, and digital transformation. In the Enterprise AI discussion, he offers a practical view of AI as a leadership and governance challenge, not just a technology initiative.

Harry Zarek

Harry Zarek

Founder & CEO

Compugen

He started building computers in his Toronto garage in 1981 while finishing a PhD in Physics at U of T — and never took outside capital. Compugen is now approaching $1B in revenue and serves some of the largest public and private sector infrastructure organizations in the country. He's watched a generation of technology cycles come through built-world organizations, and knows which ones actually stuck.

Byron House

Byron House

Senior Director, Future Unit Planning

Bruce Power

He has spent nearly 30 years in the nuclear industry and now leads future unit planning at Bruce Power, one of North America's largest nuclear generating facilities. His work sits at the intersection of major projects, advanced robotics, and AI-driven modernization, including breakthrough automation in reactor component installation. He speaks to what innovation looks like when the stakes are high, the systems are complex, and execution actually matters.

Jacqueline Lu

Jacqueline Lu

CEO & Founder

Helpful Places

She was the inaugural Director of Data Analytics at NYC Parks, then led digital integration at Sidewalk Labs through some of the most contested smart city work in recent memory. She founded Helpful Places to fix the underlying problem — DTPR, an open standard now adopted across 15 municipalities worldwide, so people can actually see what technology is doing in their physical spaces.

Sonny Karunakaran

Sonny Karunakaran

VP, Strategic Projects

Hydro One

Hydro One serves 1.4 million customers across Ontario and is in the middle of one of the most significant infrastructure modernization programs in the province's history. Sonny leads the strategic projects and partnerships that don't fit neatly into any single department. He's at the Summit because the hardest infrastructure problems require technology and human judgment at the same time.

Ian Semple

Ian Semple

Commissioner, Transportation & Infrastructure

City of Kingston

He started his career as a control systems engineer at Procter & Gamble before returning to Queen's for a Master of Planning and spending his entire subsequent career at the City of Kingston — from Transit Project Manager to Commissioner of Transportation & Infrastructure in 2025. Kingston isn't Toronto. Every technology decision here gets made with limited resources and full public accountability.

Mike Thomson

Mike Thomson

Director of Engineering, Sustainability

GFL Environmental

Mike works at the intersection of sustainability and environmental infrastructure at GFL, focusing on organic waste, fugitive emissions, and energy management across landfill operations. With 20 years of engineering experience, he brings an operator's perspective on how environmental performance actually improves inside large, complex systems.

Mitchell Minniti

Mitchell Minniti

Vice President, Land Development

Mattamy Homes Canada

At Mattamy, North America's largest privately owned homebuilder, Mitchell leads land development across the Greater Toronto Area. His work connects land strategy, municipal approvals, and project execution to the real pace of housing delivery. He also brings a practical perspective on how modular construction can fit into large-scale residential development, not just as a concept, but as an operating model.

Moderators

Tovi Grossman

Tovi Grossman

Chief Scientist

AXL / University of Toronto

Tovi is Chief Scientist at AXL and a Professor of Computer Science at the University of Toronto, where he focuses on human-centered AI. He is one of the most widely published and cited researchers in human-computer interaction, with a career spanning both frontier research and real product innovation. He speaks to a question at the center of this moment: not just what AI can do, but how people will actually use it well.

Morgan Boyco

Morgan Boyco

Community Engagement Practitioner

Dillon Consulting

Morgan works with municipalities across Canada to help them involve residents more effectively in local decision-making. Based in Nova Scotia, he brings a planning background grounded in both practice and research, with a focus on public participation, democracy, and digital civic engagement. He speaks to what it takes to make community input more meaningful when public trust, process, and real-world constraints all matter.

Naama Weingarten

Naama Weingarten

Journalist and Storyteller

CBC Toronto

Naama Weingarten is a broadcast journalist with CBC Toronto whose stories span every corner of the city and beyond. She's especially interested in how policy, business, and innovation shape everyday life, and enjoys helping make complex ideas engaging and accessible.

Additional speakers and panelists to be announced.

Participants

Who should
attend

Senior leaders responsible
for operational performance

Infrastructure
Municipal and government leaders
Utility and energy sector leaders
Infrastructure and transportation executives
Operations and asset management leaders
Service delivery and performance executives
Private sector leaders supporting asset-heavy environments
Transformation and risk leaders inside complex organizations

Best suited if…

You're responsible for improving how an organization operates in the built world — and you want a more credible place to start.

Not the right room if…

You're looking for a broad technology overview or vendor comparison. This session is built around specific operating conditions, not general AI literacy.

City skyline

■ How it works

Your input
shapes the agenda

Upon registration, participants complete a short structured interview. Your responses shape the discussion around actual operational pressures.

City skyline
1

Register

Complete the short registration form.

Designed for senior leaders in asset-heavy organizations.

2

Complete a brief interview

A short set of structured questions about your operational context.

Takes about 10 minutes.

3

Join a session shaped around you

Your input feeds directly into the live workflow build and panel discussion structure.

Why we run it this way

Most sessions are built around what the organizers want to say. This one is built around what participants want to talk about — the operating questions that are actually on their desk.

The pre-registration interview isn't a form to screen you — it's how the discussion stays grounded in real operating conditions rather than pre-packaged answers.